General information
The Emigration Museum in Gdynia undertakes to ensure the accessibility of its website in accordance with the Act of April 4, 2019, on the Digital Accessibility of Websites and Mobile Applications of Public Entities. This accessibility statement applies to the website: The Emigration Museum in Gdynia Shop.
- Date of website publication:
- Date of last major update:
Compliance status
The website is partially compliant with the Act of April 4, 2019, on the Digital Accessibility of Websites and Mobile Applications of Public Entities due to the non-compliances listed below:
Non-accessible content
- Low contrast between background and text,
- Certain individual images lack alternative text descriptions.
Preparation of this accessibility statement
- Last review of the statement: 2026-03-18
The declaration was prepared based on a self-assessment conducted by the public entity.
Feedback and contact information
In case of any issues with the accessibility of the website, please contact us. The designated contact person is the Accessibility Coordinator, Krzysztofa Gomółka-Pawlicka: k.gomolka@muzeumemigracji.pl. You may also reach us by phone or SMS at 575 227 127. These channels may also be used to submit requests for inaccessible information or to file complaints regarding a lack of accessibility.
Your Rights
Everyone has the right to:
- Submit comments regarding the digital accessibility of the website or any of its elements.
- Request that the digital accessibility of the website or its element be ensured.
- Request that inaccessible information be provided in an alternative form.
The request must include:
- Contact details of the person making the request.
- Indication of the specific website or element concerned.
- Indication of the preferred alternative format for providing the information.
The request should be processed immediately, no later than within 7 days. If ensuring accessibility or providing access in an alternative form is not possible within this timeframe, it shall take place no later than 2 months from the date of the request.
Complaints and appeals
If the public entity refuses to comply with the request to ensure accessibility or provide an alternative method of access, the person making the request may file a complaint regarding the digital accessibility of the website or its element. After exhausting the above-mentioned procedure, an application may also be submitted to the Commissioner for Human Rights (Ombudsman).
Architectural accessibility
Entrance
The museum has two entrances:
- Main Entrance: Located in the center of the front facade. It is accessed via 7 steps (200 cm wide, equipped with 6 handrails). The main door wing is 110 cm wide.
- Accessible Entrance (Ramp): Located on the left side of the building for wheelchair users, persons using crutches or walkers, and families with strollers. It features a ramp with a handrail and an incline of approximately 7 degrees. The side door wing is 96 cm wide. There is a doorbell with an illuminated button to the left of the door—please ring and wait for security staff if you require assistance.
Parking
There is one designated parking space for persons with disabilities in the parking area in front of the Museum, located directly next to the wheelchair ramp.
Assistance Dogs
The building and all its rooms are accessible to individuals accompanied by an assistance dog or a guide dog.
Elevators
The building is equipped with two elevators:
- Elevator 1 (Side Entrance): Provides access to the cloakroom (level -1), the ground floor (tickets, bookstore, lounge area), the 1st floor (offices), and the 2nd floor (offices and cinema).
- Elevator 2 (Main Hall): Located opposite the main entrance; provides access to the 1st floor (permanent exhibition, multimedia room, and temporary exhibition hall).
Restrooms
The museum features 5 accessible toilets for persons with disabilities:
- Ground floor (main hall).
- 1st and 2nd floors (near offices).
- 1st floor (end of the corridor to the left of the permanent exhibition).
- Exhibition area (between the WWII/Siberia section and the Polish Diaspora section).
- Technical details: Ground floor toilets include baby changing facilities. Maneuvering space is 107 cm x 180 cm.
Information and Communication Accessibility
At the Emigration Museum in Gdynia, including the Ticket Office and Bookstore, visitors can use the online sign language interpreter service via the Migam platform
- Induction loops are installed at the Ticket Office and Bookstore.
- Staff at the Ticket Office, Bookstore, and Security are equipped with communication cards for alternative communication.
Evacuation
The alarm system includes an audible signal accompanied by a visual signal (red pulsating lamps on the Museum walls). During an alarm, fire curtains are automatically lowered in the Transit Warehouse corridor and in the exhibition area. The Museum’s evacuation procedure includes specific paths for persons with disabilities. The facility is equipped with four evacuation mattresses and one evacuation chair for persons with mobility impairments.
Additional information
For more details regarding the Museum’s accessibility, please visit the Accessibility tab on the Emigration Museum in Gdynia website.